How to Switch to Utility Warehouse
Partner disclosure: Smart Bill Switch is operated by an independent Utility Warehouse Partner and may receive a referral commission.
How to switch to Utility Warehouse in 4 steps
- Gather recent bills: collect annual energy usage, current tariffs, broadband and mobile contracts, renewal dates and early termination fees.
- Request a personalised quote: choose only the services you need and check what is available at your address.
- Compare price and terms: review unit rates, standing charges, minimum terms, equipment, coverage and benefit eligibility.
- Monitor each transfer: keep old accounts active until confirmed and follow separate instructions for energy, broadband and mobile.
Smart meters, broadband equipment and mobile numbers
Your quote should explain whether a smart meter upgrade is required. UW will confirm whether a UW Wi-Fi Hub is supplied and when to connect it. Request a PAC if you want to retain a mobile number.
Frequently asked questions
Should I cancel my old services first?
No. Keep services and payments active until the relevant transfer instructions and final bills are confirmed.
What figures do I need for an energy quote?
Use recent bills showing annual gas and electricity consumption, current unit rates, standing charges, tariff end dates and exit fees.
What should I keep after applying?
Keep the quote, contract terms, transfer dates, meter readings, equipment instructions and any evidence needed for an eligible termination-fee claim.
Read our full guide to switch to Utility Warehouse.